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Privacy Policy

Last Updated: November 11, 2025

Your privacy is important to us. Lion Castle Construction maintains a clear and up-to-date Privacy Policy, accessible on our website (typically via a footer link on every page). This policy covers how we collect, use, and safeguard your information – including any data collected through our website forms or SMS program. Below is an overview of our Privacy Policy (effective as of the latest update):

Information We Collect:

When you interact with our site or services, we may collect personal information that you voluntarily provide, such as your name, phone number, email address, or other contact details. For example, if you opt-in to our SMS updates, we will collect your phone number (and if provided, your name) for messaging purposes. We also record your consent and opt-in time to comply with regulations. If you send us a message or fill out a contact form, we collect whatever information you include so we can respond.

How We Use Your Information:

We use collected information strictly to serve you better and carry out the services you request. This includes:

  • Providing Services: Using your contact info to communicate with you about projects, send updates or reminders (for instance, scheduling details or project progress reports via text or email).

  • Promotional Messages: With your permission, sending occasional announcements of new services, special offers, or helpful tips related to construction and home improvement. We only send marketing/promotional texts or emails if you have explicitly opted in.

  • Customer Support: Responding to your inquiries, requests, or issues. If you reach out with questions, we’ll use your info to get back to you and resolve any concerns.

  • Legal or Security Needs: If necessary, using or disclosing information to comply with legal obligations or to protect the rights and safety of our company, our clients, or others (for example, fraud prevention or as required by law).

We do not use your information for any purpose that isn’t clearly explained to you.

Information Sharing:

Lion Castle Construction respects your privacy – we do not sell or rent your personal information to third-party marketers. We may share information only in limited scenarios, such as:

  • With service providers or partners who help us operate our business (for example, the platform that sends out our text messages, or an email newsletter service), and only to the extent necessary for them to perform their work. These partners are required to keep your information confidential.

  • For legal compliance – if we are required by law or a legal process to disclose information (such as a court order or government requirement), or if disclosure is necessary to protect our rights or comply with a legal obligation.

Aside from these rare cases, your data stays with Lion Castle Construction. We won’t share your phone number or any opt-in data with outside parties for their marketing purposes.

Data Security:

We take reasonable measures to protect your personal information. Our website is kept up to date with security practices, and if we collect sensitive data (like phone numbers for SMS), we store it securely. Please understand that while we work hard to safeguard your info, no method of transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security of data, but we do everything we reasonably can to protect it.

SMS and Communications: If you have opted in to our SMS text messaging service, we want you to know:

  • You can opt out at any time. Simply reply “STOP” to any of our texts, and we will remove you from the SMS list immediately. You can also contact us directly (by phone or email) to request removal. After opting out, you will no longer receive text messages from us (aside from a final confirmation of your opt-out, perhaps).

  • If you need help with the SMS service or have questions, you can reply “HELP” to get information on how to contact support, or just reach out to us by phone/email and we’ll assist.

  • Message frequency: We generally send a few messages per month at most, and only related to our construction services. Frequency may vary (for example, during a specific project you might get more updates), but we will not spam you with constant texts.

  • Message & Data Rates: Standard carrier charges may apply to messages we send or you send (this depends on your mobile plan – typically, if you have unlimited texting, it may not cost extra, but it’s our duty to remind you that message and data rates may apply). We do not charge anything ourselves for the SMS service.

We make these points clear during the sign-up process as well (as you saw in the opt-in disclosure).

Cookies and Tracking:

(If applicable) Our basic website might use cookies or similar technologies for functionality (like keeping track of your session). We do not currently use any aggressive tracking or advertising cookies. Any analytics are used purely to improve the site experience. You can adjust your browser settings to refuse cookies if you wish, though it might affect site functionality slightly.

Children’s Privacy:

Our services and website are not directed to children under 13. We do not knowingly collect personal information from anyone under 13 years of age. If we discover that a child under 13 has provided us with personal info, we will delete it. (Construction projects are typically contracted by adults, so this likely never comes up.)

Changes to This Policy:

We may update our Privacy Policy from time to time (for example, if laws change or we introduce new features). When we do, we will post the updated policy on our website with a new “Last Updated” date. We encourage you to review the privacy policy periodically to stay informed. If the changes are significant, we may also notify our subscribers via email or text. Rest assured, we won’t use your information in new ways without first getting any required consent.

Contact Us About Privacy:

If you have any questions or concerns about how we handle your data, please contact us. You can reach out via email at lioncastledrywall_paint@outlook.com or by phone at (619) 597-3948. We take privacy inquiries seriously and will respond as soon as possible. By communicating with us or using our services, you acknowledge that you have read and agree to this Privacy Policy.

(For the purposes of this Privacy Policy, “Lion Castle Construction” includes our related brand Lion Castle Drywall & Paint, so any information collected under either name is protected under this policy.)